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Steps before submitting a ticket
Before you submit a ticket, you can try the following steps as they might help you resolve the issue and in order to speed things up.
- Read through the documentation provided in the purchased package.
- Check out the Articles section on this site.
- Search this site using the search form above.
- Search through the Comments section of the purchased item on ThemeForest.
What's included in the support
- Answering general questions about the theme
- Fixing defects in the theme
- WordPress compatibility
What's not included in the support
- WordPress and theme installation
- Theme customization and any modified version of the theme
- Problems from third-party plugins