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Alvar - Minimal and Modern Portfolio Theme for Photographers
Enso - Minimal Photography and Portfolio WordPress Theme
Viceversa - Minimal Photography and Portfolio WordPress Theme

Scope of Support

We only cover the scope like theme installation, features usage, issue, bug, or the fix that are mainly related to the theme and to make the theme working properly. Any other theme customization would be beyond our general support and we do not provide any customization services.

Also, our support does not cover the "customized" or "modified" version. We only provide the support for the code as-is.

If you are finding the services for your customization jobs, we would recommend WP Kraken and Envato Studio.

NOTE: Before opening the ticket, please do:

1. Read through the documentation provided in the purchased package.

2. See our Articles section (you will find the menu at the top of this site).

3. Search this site using the search form above.

4. Search through the "Comments" section of the purchased item on ThemeForest site.

You might be able to find the answer to your question instantly!

  Article Categories

4 Articles Alvar - WordPress Theme

How do I disable the lightbox on portfolio single pages?

I got "Page Not Found" after changing pages on my portfolio. How to fix that?

I want to have all the content like the demo site. How do I do that?

+1 more

7 Articles Enso - WordPress Theme

How to reorder portfolio categories on the listing template?

How do I make the page content visible on portfolio templates?

How do I disable the lightbox on portfolio single pages?

+4 more

6 Articles Viceversa - WordPress Theme

How can I get the tagline under the logo instead?

How to reorder portfolio categories on the listing template?

How do I disable the lightbox on portfolio single pages?

+3 more

9 Articles Nakamura - WordPress Theme

How to reorder portfolio categories on the listing template?

How do I disable the lightbox on portfolio single pages?

How to make the page/post content area wider?

+6 more

9 Articles Finnik - WordPress Theme

How do I disable the lightbox on portfolio single pages?

How do I expand the width of the content area?

How to reorder portfolio categories on the listing template?

+6 more

9 Articles Lowel - WordPress Theme

The Google Maps element do not load and show up. What do I do?

I'm unable to update/register the bundled plugins with the theme's purchase code. Why?

How to renew or extend the support for an item?

+6 more

16 Articles Schon - WordPress Theme

The Google Maps element do not load and show up. What do I do?

Can I increase the logo size?

Some bundled plugins cannot be updated. They tell me to register with their own license first. What to do?

+13 more

9 Articles Calmer - WordPress Theme

Some bundled plugins cannot be updated. They tell me to register with their own license first. What to do?

How to adjust the CSS for various resolutions?

I'm unable to update/register the bundled plugins with the theme's purchase code. Why?

+6 more

17 Articles Thine - WordPress Theme

The Google Maps element do not load and show up. What do I do?

Some bundled plugins cannot be updated. They tell me to register with their own license first. What to do?

[v1.2.0 Note] Changes in theme's custom code for Visual Composer

+14 more

21 Articles Kose - WordPress Theme

The Google Maps element do not load and show up. What do I do?

How to hide the full screen slider and make the content area displayed right under the menu on mobile views?

Some bundled plugins cannot be updated. They tell me to register with their own license first. What to do?

+18 more

27 Articles Fineliner - WordPress Theme

The Google Maps element do not load and show up. What do I do?

How to disable featured image cropping on the blog page?

How to remove animation when hovering on blog images?

+24 more

21 Articles Archtek - WordPress Theme

The Google Maps element do not load and show up. What do I do?

Some bundled plugins cannot be updated. They tell me to register with their own license first. What to do?

[Update Note] Major change on OptionTree plugin implementation since the theme v1.7.0

+18 more

1 Article Lowel - HTML Template

How to renew or extend the support for an item?

1 Article Schon - HTML Template

How to renew or extend the support for an item?

1 Article Thine - HTML Template

How to renew or extend the support for an item?

2 Articles Kose - HTML Template

How to change the scrollbar's color of the content area?

How to renew or extend the support for an item?

1 Article Fineliner - HTML Template

How to renew or extend the support for an item?

1 Article Archtek - HTML Template

How to renew or extend the support for an item?

3 Articles Lamoon - HTML Template

I've tried installing in WordPress but it says the theme is missing the style.css stylesheet. Am I doing something wrong?

I mistakenly purchased this HTML template. I thought it was a WordPress theme. Is there any way to update this one to the theme?

How to renew or extend the support for an item?