Public Tickets
Versolaluce
Closing all the tabs of Tour (Vertical tabbed content)Closed
Kose - WordPress Theme
Updated June 7, 2017 at 5:32am
2
Most recent comment from Paul:Hi there!Hmm. As far as I know, the Tab and Tour elements of Visual Composer cannot be all collapsed. I see that you can set the Active Section as "0" to close all tabs once loaded but it cannot be a ...
Versolaluce
Custom colors for tabs on Tour (Vertical tabbed content)Closed
Kose - WordPress Theme
Updated June 7, 2017 at 5:26am
4
Most recent comment from Paul:You're welcome!
Aljoscha
Hide post informationClosed
Finnik - WordPress Theme
Updated June 4, 2017 at 10:58am
8
Most recent comment from Paul:You're very welcome!
Versolaluce
Optional Link Text on Slides (just target="_blank"?)Closed
Kose - WordPress Theme
Updated June 3, 2017 at 3:55am
4
Most recent comment from Paul:You're welcome!
Versolaluce
Transparency on Tour (Vertical tabbed content)Closed
Kose - WordPress Theme
Updated June 2, 2017 at 11:37am
3
Most recent comment from Versolaluce:Thank you so much!It works!
Alessandro Bosio
Search box textClosed
Nakamura - WordPress Theme
Updated May 27, 2017 at 6:11am
4
Most recent comment from Paul:You're welcome, Alex!P.S. Could you possibly help review the Nakamura theme on ThemeForest? It would be much appreciated. Thank you!
RobertNey
Display Error when refreshing the siteClosed
Viceversa - WordPress Theme
Updated May 17, 2017 at 11:31pm
6
Most recent comment from Paul:Hmm. I still haven't been able to replicate the issue on my end. I tried to clear all the browser cache and repeatly reloaded the site on Chrome and Safari a number of times, but it is still working f ...
Alessandro Bosio
Search results post imageClosed
Nakamura - WordPress Theme
Updated May 14, 2017 at 7:58am
4
Most recent comment from Paul:You're welcome, Alex! Happy to help!
iasonasperp
Featured image linkClosed
Finnik - WordPress Theme
Updated May 12, 2017 at 11:17pm
2
Most recent comment from Paul:Hi there!Unfortunately, there is no option to insert a link to the Featured Image I am afraid. Only the images in the content area can be linked.Regards,Paul
Annadalex
Header style.css doesn't load in all pages (child theme)Closed
Alvar - WordPress Theme
Updated April 25, 2017 at 9:00pm
2
Most recent comment from Paul:Hello!Could you please send me the following info?
1. FTP info of your site (FTP address, username, password)
2. Site URL + login account
I will help you check the child theme.* Don't forget to mak ...
Frink
Add text over "Featured Work" sectinoClosed
Enso - WordPress Theme
Updated April 24, 2017 at 8:18pm
4
Most recent comment from Paul:You're welcome, Naïm!
Kitata
I can not active the theme ALVARClosed
Alvar - WordPress Theme
Updated April 18, 2017 at 1:07am
3
Most recent comment from Paul:Hi! It seems the issue is related to another of your ticket here: https://uxbarn.ticksy.com/ticket/1137365 . Please continue our discussion there. Thanks!
Kitata
I can not install the theme ALVARClosed
Alvar - WordPress Theme
Updated April 18, 2017 at 1:01am
2
Most recent comment from Paul:Hello!
I see that your website is currently using the Alvar theme. So I guess you already figured it out?Let me know if you are still having any issues.
Regards,Paul
Annadalex
nav-menu-php errorClosed
Alvar - WordPress Theme
Updated March 19, 2017 at 10:29am
2
Most recent comment from Paul:Hello!Hmm. That's strange. The error means the WordPress file "nav-menus.php" is not found, corrupted, or missing in your WordPress site. It sounds like your WordPress installation was incomplete some ...
Paoracolo83
Instal Updates ThemeClosed
Nakamura - WordPress Theme
Updated March 13, 2017 at 12:48pm
2
Most recent comment from Paul:Hello!For the full instruction of how to update the theme, I would suggest reading it in the theme documentation which is provided in the purchased package. In the package, just go to the "Documentati ...