Public Tickets
castafiore
PortfolioClosed
Aina - WordPress Theme
Updated May 2, 2018 at 1:46pm
2
Most recent comment from Paul:Hi!Just wondering did you already install all the required plugins? After installing the UXBARN Portfolio plugin, the Portfolio menu will appear on the admin panel.Please follow the installation steps ...
emessel
Restaure and replaceClosed
Kathy - WordPress Theme
Updated May 1, 2018 at 9:05am
2
Most recent comment from Paul:Hello Emilie,To restore the theme to the default state, please do:1. Go to the Themes menu and first select another theme to make Kathy inactive2. Click on the Kathy theme and click the Delete button ...
krefeldworld
Error messageClosed
Kathy - WordPress Theme
Updated April 27, 2018 at 5:44pm
2
Most recent comment from Paul:Hello!It seems the placeholder images were not completely imported so it triggered the issue (bug). If you uploaded your own images to replace the placeholders, it should be fine.In case you would li ...
Katherine
AppearanceClosed
Kathy - WordPress Theme
Updated April 25, 2018 at 4:44pm
2
Most recent comment from Paul:Hello Katherine!Please go to "Appearance > Customize > Content Styles" and find the "Content Background Color" option. You can adjust it there.Regards,Paul
arielminardi
I would like that subcategories didn't appear.Closed
Kathy - WordPress Theme
Updated April 24, 2018 at 6:05am
2
Most recent comment from Paul:Hi,I am not sure I understand it correctly. Did you mean you want to display portfolio subcategories in the left category menu? If so, then I am afraid the theme can only display the parent categories ...
jonnymnemonic
Remove "View All Works"Closed
Enso - WordPress Theme
Updated April 22, 2018 at 4:48am
3
Most recent comment from jonnymnemonic:Thank you Paul!!!
rockmark
"grid" portfolio layout not working as expected. Is there an ideal image size or aspect ratio?Closed
Kathy - WordPress Theme
Updated April 21, 2018 at 12:09pm
5
Most recent comment from Paul:The theme uses a third-party script called jQuery flexImages plugin for generating the flexible grid layout when images have different dimension in a specific area. I am afraid it entirely depends o ...
jonnymnemonic
Autoplay AudioClosed
Enso - WordPress Theme
Updated April 18, 2018 at 8:27pm
3
Most recent comment from jonnymnemonic:Wow, thanks for quick reply, Paul!
Liso
images sizeClosed
Kathy - WordPress Theme
Updated April 18, 2018 at 3:18pm
14
Most recent comment from Paul:Happy to helps!
jonnymnemonic
Line Spacing & Grid in Portfolio GalleryClosed
Enso - WordPress Theme
Updated April 18, 2018 at 3:08pm
4
Most recent comment from Paul:You're welcome!
bureausla
Portfolio categories don’t show up in English and Dutch after using the WPML pluginClosed
Kathy - WordPress Theme
Updated April 18, 2018 at 3:07pm
2
Most recent comment from Paul:Hi there! I just responded to your private ticket for more information. Please continue our discussion there.
Liso
link to emailClosed
Kathy - WordPress Theme
Updated March 21, 2018 at 3:12pm
5
Most recent comment from Paul:Happy to hear that! Kindly let me know if you have any other questions.
MarcooX
Display image title in image carouselClosed
Kose - WordPress Theme
Updated March 21, 2018 at 3:12pm
2
Most recent comment from Paul:Hello!Since it is an element from Visual Composer, I am afraid we cannot do anything about that if the element does not provide a feature to display the image title.You might need to find and use ano ...
Liso
create portfolio category menuClosed
Kathy - WordPress Theme
Updated March 20, 2018 at 8:53am
6
Most recent comment from Paul:For portfolio items, you can use this one: https://wordpress.org/plugins/post-types-order/
greyhavns
How to Create a Masonry GalleryClosed
Darren - WordPress Theme
Updated March 19, 2018 at 9:18am
2
Most recent comment from Paul:Hi there,Unfortunately, there is no option for that. But if you are trying to reduce the size of the images on portfolio single pages, you can try using this custom CSS:
.port-format-item img {
...