Public Tickets
DHG12
Offset when loading pages
Kathy - WordPress Theme
Updated 3 weeks ago
2
Most recent comment from Paul:Hello Aurélien!Thank you for the detailed information and the video of the issue. It appears that the problem is caused by the visibility of the scrollbar, which shows or hides depending on whether ...
AB Watson
Project Categories PageClosed
Kathy - WordPress Theme
Updated October 28, 2023 at 12:02pm
3
Most recent comment from Paul:Hello,Thank you for your kind words! I'm glad to hear you've figured it out.Please let me know if you have any other questions.Regards,Paul
GillesAvrine
Home PageClosed
Kathy - WordPress Theme
Updated October 7, 2023 at 4:19am
2
Most recent comment from Paul:Hello,Thank you for your kind words! Unfortunately, the theme doesn't include a feature for displaying additional text on pages using the portfolio template, such as the Home Page in this case. I ...
GillesAvrine
Images AltClosed
Kathy - WordPress Theme
Updated October 7, 2023 at 3:49am
2
Most recent comment from Paul:Hello!The 'alt' attribute is primarily used to provide alternate text for an image, in case the image can't be displayed. For your specific need, you should input your text into the � ...
jeffguiot21
Portfolio pageClosed
Kathy - WordPress Theme
Updated February 7, 2023 at 6:48pm
2
Most recent comment from Paul:I apologize for the slow response due to my personal issue. For your question, unfortunately not, the portfolio images on the portfolio single pages can only be displayed as a vertical list.
srrayman
copyright infoClosed
Kathy - WordPress Theme
Updated January 8, 2023 at 6:43am
9
Most recent comment from Paul:Unfortunately, that kind of functionality could not be done by default. In this case, you would need to manually use custom JavaScript code in order to change the text dynamically. After you have the ...
Daniel
Widget DisplayClosed
Kathy - WordPress Theme
Updated February 3, 2023 at 6:35am
11
Most recent comment from Daniel:Hello Paul
I hope that you are alright.
In the meantime, we have dealt with the topic of "social sharing" and decided on the small plugin "Novashare", which has only received the best ratings.
Unfortu ...
elhamehsas
Changing Font of HeadersClosed
Kathy - WordPress Theme
Updated August 14, 2022 at 2:05pm
2
Most recent comment from Paul:Unfortunately, the theme by default does not have a feature for using custom fonts with the theme. It only supports using Google Fonts selection in the customizer (the Typography section).In this ca ...
elhamehsas
Layout looks different in Safari browserClosed
Kathy - WordPress Theme
Updated August 14, 2022 at 1:59pm
2
Most recent comment from Paul:I just checked out your website on Safari here on my machine, but the site looked fine (screenshot: https://share.getcloudapp.com/llu0Pb60 )By the way, I have just responded to your private ticket a ...
Alfonsinjo
Customizer is not workingClosed
Kathy - WordPress Theme
Updated June 30, 2022 at 10:30am
10
Most recent comment from Paul:@Mark: It contained some private information of the user so that reply was marked as privateI already responded to your ticket; please continue our discussion there. Thank you.
elisa
Show TItle and description over the imageClosed
Kathy - WordPress Theme
Updated June 6, 2022 at 8:17am
10
Most recent comment from Dianascarpellini:Thank you so much Paul! With your kind advice, I was able to get a result that I like, even without css knowledge. www.dianascarpellini.comI've never expected such a helpful support. Grazie mil ...
GiorgioBaruffi
Lodo dimensionsClosed
Kathy - WordPress Theme
Updated June 3, 2022 at 6:29am
5
Most recent comment from GiorgioBaruffi:Many thanks Paul, now it's ok!
elisa
Site logoClosed
Kathy - WordPress Theme
Updated January 26, 2022 at 10:57am
2
Most recent comment from Paul:Hi there! I just responded to the other ticket about the same question: https://uxbarn.ticksy.com/ticket/2959627/
Axelle Poulette
GIF and vidéoClosed
Kathy - WordPress Theme
Updated January 10, 2022 at 4:21pm
2
Most recent comment from Paul:Please go to "Appearance > Customize > Theme Settings > Portfolio Settings" and scroll down to the "Portfolio Single Pages" section then enable the "Use Full-size Image" option there (screenshot: ht ...
Axelle Poulette
next/previous post naviguationClosed
Kathy - WordPress Theme
Updated January 10, 2022 at 3:46pm
2
Most recent comment from Paul:Hello Axelle,I apologize for not being able to respond to your ticket (and also to others) in the past month.In this case, I would suggest following the instruction from the theme documentation about ...