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Public Tickets

jade__austen Slow loading iconClosed   Kathy - WordPress Theme   Updated February 14, 2021 at 10:54am   2 Most recent comment from Paul:Hi, I am so sorry for the slow response to this ticket. The icon font will only appear right after the font file is completely loaded. As far as I know, I am afraid we could not do much about it as i ... jade__austen Header shifting on page loadClosed   Kathy - WordPress Theme   Updated February 14, 2021 at 10:49am   2 Most recent comment from Paul:Hello Jade,It is just when the theme trying to check and calculate the proper display size of elements on different viewports which is normal. As you mentioned, after it was cached, it should not happ ... jade__austen Remove 'Written by' on Blog PostsClosed   Kathy - WordPress Theme   Updated January 21, 2021 at 6:53am   3 Most recent comment from jade__austen:Thanks! CorNoX Portfolio items instead of categories on the left menuClosed   Kathy - WordPress Theme   Updated October 31, 2020 at 12:34pm   2 Most recent comment from Paul:Hello Alexis,Unfortunately, there is no option for that. It would require custom modification of the theme for such functionality. I am sorry about that.Regards,Paul ProjectSounds 3 Columns for PortfoliosClosed   Kathy - WordPress Theme   Updated October 1, 2020 at 2:13pm   2 Most recent comment from Paul:Hello,The theme does not have that specific option for the 3 column layout I am afraid. But you can try this:1. Go to "Appearance > Customize > Theme Settings > Portfolio Settings."2. Under the "Tem ... Palmer291 Slow page load speeds?Closed   Kathy - WordPress Theme   Updated September 22, 2020 at 3:12pm   2 Most recent comment from Paul:Hello,We have been using these plugins to optimize the overall performance:AutoptimizeWP Super CacheWe are also using the CDN service from Cloudflare. I hope this helps.Regards,Paul pmalde MenuClosed   Kathy - WordPress Theme   Updated August 18, 2020 at 7:22am   4 Most recent comment from Paul:Hello,I am so sorry for late reply. Great to hear that you have figured it out!Cheers,Paul pacontra next/previous post navigationClosed   Kathy - WordPress Theme   Updated August 3, 2020 at 10:01am   7 Most recent comment from pacontra:ok grazie, attendo notizie chrisafiskon HomepageClosed   Kathy - WordPress Theme   Updated July 19, 2020 at 1:59pm   3 Most recent comment from chrisafiskon:Thank you very much. Susumna LightboxClosed   Kathy - WordPress Theme   Updated June 28, 2020 at 11:44am   2 Most recent comment from Paul:Hello,I am sorry, Kazu, but the theme does not have such feature. I am afraid the way the lightbox functionality works is as displayed on the demo site. Sorry about that.Regards,Paul grantellmers Blank home pageClosed   Kathy - WordPress Theme   Updated May 28, 2020 at 12:58pm   5 Most recent comment from Paul:I am so sorry for the slow reply. For the issue, I have reselected the Active Category in the customizer section (Appearance > Customize > Theme Settings > Portfolio Settings) and now the items of t ... DaGom Using custom FieldsClosed   Kathy - WordPress Theme   Updated May 13, 2020 at 11:13am   3 Most recent comment from DaGom:Ok, thanks it works angelosalerno info whatsappClosed   Kathy - WordPress Theme   Updated April 6, 2020 at 10:24pm   2 Most recent comment from Paul:Hello!Unfortunately, there is no option for custom social media icons. I am sorry about that.Regards,Paul Sean Palomino How can I avoid block text overlap when used in pages?Closed   Kathy - WordPress Theme   Updated March 31, 2020 at 4:26pm   2 Most recent comment from Sean Palomino:This can be closed. I found a dedicated media + text box that solved the issue. Wish I had seen it the first time I searched for it. :) imRS Deleting Portfolio linksClosed   Kathy - WordPress Theme   Updated March 6, 2020 at 4:28pm   5 Most recent comment from imRS:THANK YOU SO MUCH PAUL!!!