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Public Tickets

Gadi I have few questions   Kathy - WordPress Theme   Updated 4 days ago   3 Most recent comment from Gadi:HI I have another issue for some reason in the portfolio items lets say dor byder the page is not showing it show page not found. can you please let me know whats the issue?Thank you jeyheich Left menu portfolio linkClosed   Kathy - WordPress Theme   Updated August 19, 2024 at 9:20am   2 Most recent comment from Paul:Hello, I apologize for the delayed response. I've been away for the past three weeks and am now catching up on support requests. Regarding your inquiry about the portfolio category menu, I'm ... DHG12 Offset when loading pagesClosed   Kathy - WordPress Theme   Updated March 29, 2024 at 6:14am   2 Most recent comment from Paul:Hello Aurélien!Thank you for the detailed information and the video of the issue. It appears that the problem is caused by the visibility of the scrollbar, which shows or hides depending on whether ... AB Watson Project Categories PageClosed   Kathy - WordPress Theme   Updated October 28, 2023 at 12:02pm   3 Most recent comment from Paul:Hello,Thank you for your kind words! I'm glad to hear you've figured it out.Please let me know if you have any other questions.Regards,Paul GillesAvrine Home PageClosed   Kathy - WordPress Theme   Updated October 7, 2023 at 4:19am   2 Most recent comment from Paul:Hello,Thank you for your kind words! Unfortunately, the theme doesn't include a feature for displaying additional text on pages using the portfolio template, such as the Home Page in this case. I ... GillesAvrine Images AltClosed   Kathy - WordPress Theme   Updated October 7, 2023 at 3:49am   2 Most recent comment from Paul:Hello!The 'alt' attribute is primarily used to provide alternate text for an image, in case the image can't be displayed. For your specific need, you should input your text into the � ... jeffguiot21 Portfolio pageClosed   Kathy - WordPress Theme   Updated February 7, 2023 at 6:48pm   2 Most recent comment from Paul:I apologize for the slow response due to my personal issue. For your question, unfortunately not, the portfolio images on the portfolio single pages can only be displayed as a vertical list. srrayman copyright infoClosed   Kathy - WordPress Theme   Updated January 8, 2023 at 6:43am   9 Most recent comment from Paul:Unfortunately, that kind of functionality could not be done by default. In this case, you would need to manually use custom JavaScript code in order to change the text dynamically. After you have the ... Daniel Widget DisplayClosed   Kathy - WordPress Theme   Updated February 3, 2023 at 6:35am   11 Most recent comment from Daniel:Hello Paul I hope that you are alright. In the meantime, we have dealt with the topic of "social sharing" and decided on the small plugin "Novashare", which has only received the best ratings. Unfortu ... elhamehsas Changing Font of HeadersClosed   Kathy - WordPress Theme   Updated August 14, 2022 at 2:05pm   2 Most recent comment from Paul:Unfortunately, the theme by default does not have a feature for using custom fonts with the theme. It only supports using Google Fonts selection in the customizer (the Typography section).In this ca ... elhamehsas Layout looks different in Safari browserClosed   Kathy - WordPress Theme   Updated August 14, 2022 at 1:59pm   2 Most recent comment from Paul:I just checked out your website on Safari here on my machine, but the site looked fine (screenshot: https://share.getcloudapp.com/llu0Pb60 )By the way, I have just responded to your private ticket a ... Alfonsinjo Customizer is not workingClosed   Kathy - WordPress Theme   Updated June 30, 2022 at 10:30am   10 Most recent comment from Paul:@Mark: It contained some private information of the user so that reply was marked as privateI already responded to your ticket; please continue our discussion there. Thank you. elisa Show TItle and description over the imageClosed   Kathy - WordPress Theme   Updated June 6, 2022 at 8:17am   10 Most recent comment from Dianascarpellini:Thank you so much Paul! With your kind advice, I was able to get a result that I like, even without css knowledge.  www.dianascarpellini.comI've never expected such a helpful support. Grazie mil ... GiorgioBaruffi Lodo dimensionsClosed   Kathy - WordPress Theme   Updated June 3, 2022 at 6:29am   5 Most recent comment from GiorgioBaruffi:Many thanks Paul, now it's ok!  elisa Site logoClosed   Kathy - WordPress Theme   Updated January 26, 2022 at 10:57am   2 Most recent comment from Paul:Hi there! I just responded to the other ticket about the same question: https://uxbarn.ticksy.com/ticket/2959627/