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Public Tickets

Diluxan8 Can't add Portfolio images in front screen categoriesClosed   Finnik - WordPress Theme   Updated October 28, 2020 at 6:50pm   7 Most recent comment from Diluxan8:Thank you Paul..Understood. TeaMaura19 Activate the mobile versionClosed   Kose - WordPress Theme   Updated October 28, 2020 at 1:19pm   2 Most recent comment from Paul:Hello Michel,I have just checked your site on my mobile phone and it looks great (iPhone XS). Could you please try clearing all the caches on your website and mobile then check it again?Regards,Paul Diluxan8 Portfolio images not showingClosed   Finnik - WordPress Theme   Updated October 22, 2020 at 2:09pm   3 Most recent comment from Paul:I just noticed the other ticket. Please continue our discussion there. I am closing this one. ehenriksdotter Full width not workingClosed   Enso - WordPress Theme   Updated October 12, 2020 at 6:19pm   2 Most recent comment from Paul:Hi Elin!Please open the edit screen of that portfolio item then you should find the option to enable the full-width on this page.Let me know if this helps.Regards,Paul ehenriksdotter Portfolio sortingClosed   Enso - WordPress Theme   Updated October 12, 2020 at 6:14pm   2 Most recent comment from Paul:Hi Elin,Did you mean you wanted to change the order manually? If so, you can use this plugin: https://wordpress.org/plugins/post-types-order/I hope it helps.Regards,Paul ProjectSounds 3 Columns for PortfoliosClosed   Kathy - WordPress Theme   Updated October 1, 2020 at 2:13pm   2 Most recent comment from Paul:Hello,The theme does not have that specific option for the 3 column layout I am afraid. But you can try this:1. Go to "Appearance > Customize > Theme Settings > Portfolio Settings."2. Under the "Tem ... lauralisa I would like to add 3 different print sizesClosed   Darren - WordPress Theme   Updated September 22, 2020 at 5:59pm   2 Most recent comment from Paul:Hello Laura,Please check out this article from WooCommerce about how to add a variable product: https://docs.woocommerce.com/document/variable-product/For the watermark feature, you would need to use ... Palmer291 Slow page load speeds?Closed   Kathy - WordPress Theme   Updated September 22, 2020 at 3:12pm   2 Most recent comment from Paul:Hello,We have been using these plugins to optimize the overall performance:AutoptimizeWP Super CacheWe are also using the CDN service from Cloudflare. I hope this helps.Regards,Paul pmalde MenuClosed   Kathy - WordPress Theme   Updated August 18, 2020 at 7:22am   4 Most recent comment from Paul:Hello,I am so sorry for late reply. Great to hear that you have figured it out!Cheers,Paul WattOAX Deleting Portfolio LinksClosed   Nakamura - WordPress Theme   Updated August 18, 2020 at 5:50am   2 Most recent comment from Paul:Hello Samantha, I apologize for the late reply. But in this case, I am afraid there is no feature about removing the links. The theme only comes with showing portfolio items that link to their own s ... pacontra next/previous post navigationClosed   Kathy - WordPress Theme   Updated August 3, 2020 at 10:01am   7 Most recent comment from pacontra:ok grazie, attendo notizie Gert_T Problem with 3 column portfolio layoutClosed   Finnik - WordPress Theme   Updated August 1, 2020 at 8:01pm   6 Most recent comment from metropolice:Hi Paul, thanks for the follow up. In the meantime I fixed the issue with the different screen sizes. Now it shows perfectly on all screen sizes. I used the @media to adjust the 'clear' for ... VideoSteven Front page not loadingClosed   Darren - WordPress Theme   Updated August 3, 2020 at 4:00am   11 Most recent comment from VideoSteven:Let's just say this is done.  I have done a new home page that works.  I wish you folks could have been helpful. faridasovomagazine Author ProfilesClosed   Finnik - WordPress Theme   Updated July 27, 2020 at 4:00am   1 Most recent comment from faridasovomagazine:How do I get the author profiles to show on the site? Nevermind. I figured it out. chrisafiskon HomepageClosed   Kathy - WordPress Theme   Updated July 19, 2020 at 1:59pm   3 Most recent comment from chrisafiskon:Thank you very much.