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Public Tickets

jade__austen Slow loading iconClosed   Kathy - WordPress Theme   Updated February 14, 2021 at 10:54am   2 Most recent comment from Paul:Hi, I am so sorry for the slow response to this ticket. The icon font will only appear right after the font file is completely loaded. As far as I know, I am afraid we could not do much about it as i ... jade__austen Header shifting on page loadClosed   Kathy - WordPress Theme   Updated February 14, 2021 at 10:49am   2 Most recent comment from Paul:Hello Jade,It is just when the theme trying to check and calculate the proper display size of elements on different viewports which is normal. As you mentioned, after it was cached, it should not happ ... Iver Castanon PortfolioClosed   Nakamura - WordPress Theme   Updated February 14, 2021 at 10:38am   2 Most recent comment from Paul:No, you don't need the plugin in order to display your portfolio with this theme. I have already responded to another of your private ticket about the same issue. Kuba style.css. NOT FOUND ON ZIPClosed   Viceversa - WordPress Theme   Updated February 14, 2021 at 10:27am   2 Most recent comment from Paul:Hello,I have already responded to another of your private ticket about this issue. I hope everything is fine!Regards,Paul jade__austen Remove 'Written by' on Blog PostsClosed   Kathy - WordPress Theme   Updated January 21, 2021 at 6:53am   3 Most recent comment from jade__austen:Thanks! Massimo PortfolioClosed   Nakamura - WordPress Theme   Updated November 17, 2020 at 5:41pm   2 Most recent comment from Paul:Hello Massimo!Did you mean the "description" of the Portfolio Categories (Portfolio > Portfolio Categories) ? If so, unfortunately, the theme does not display the description of the portfolio categor ... rebe_dp CustomizeClosed   Finnik - WordPress Theme   Updated November 13, 2020 at 4:25pm   2 Most recent comment from Paul:Since this is a duplicated topic and it has already been solved, I am closing this one. Kindly let me know if you have any other question! Diluxan8 Can't update About page pictureClosed   Finnik - WordPress Theme   Updated November 2, 2020 at 8:31pm   1 Most recent comment from Diluxan8:I can't able to add cover image for about page.i can't find the place to upload the image..even after i edit about page.i can only put the image under the heading section("About Diluckshan P ... CorNoX Portfolio items instead of categories on the left menuClosed   Kathy - WordPress Theme   Updated October 31, 2020 at 12:34pm   2 Most recent comment from Paul:Hello Alexis,Unfortunately, there is no option for that. It would require custom modification of the theme for such functionality. I am sorry about that.Regards,Paul Diluxan8 Can't add Portfolio images in front screen categoriesClosed   Finnik - WordPress Theme   Updated October 28, 2020 at 6:50pm   7 Most recent comment from Diluxan8:Thank you Paul..Understood. TeaMaura19 Activate the mobile versionClosed   Kose - WordPress Theme   Updated October 28, 2020 at 1:19pm   2 Most recent comment from Paul:Hello Michel,I have just checked your site on my mobile phone and it looks great (iPhone XS). Could you please try clearing all the caches on your website and mobile then check it again?Regards,Paul Diluxan8 Portfolio images not showingClosed   Finnik - WordPress Theme   Updated October 22, 2020 at 2:09pm   3 Most recent comment from Paul:I just noticed the other ticket. Please continue our discussion there. I am closing this one. ehenriksdotter Full width not workingClosed   Enso - WordPress Theme   Updated October 12, 2020 at 6:19pm   2 Most recent comment from Paul:Hi Elin!Please open the edit screen of that portfolio item then you should find the option to enable the full-width on this page.Let me know if this helps.Regards,Paul ehenriksdotter Portfolio sortingClosed   Enso - WordPress Theme   Updated October 12, 2020 at 6:14pm   2 Most recent comment from Paul:Hi Elin,Did you mean you wanted to change the order manually? If so, you can use this plugin: https://wordpress.org/plugins/post-types-order/I hope it helps.Regards,Paul ProjectSounds 3 Columns for PortfoliosClosed   Kathy - WordPress Theme   Updated October 1, 2020 at 2:13pm   2 Most recent comment from Paul:Hello,The theme does not have that specific option for the 3 column layout I am afraid. But you can try this:1. Go to "Appearance > Customize > Theme Settings > Portfolio Settings."2. Under the "Tem ...