Public Tickets
elhamehsas
Layout looks different in Safari browserClosed
Kathy - WordPress Theme
Updated August 14, 2022 at 1:59pm
2
Most recent comment from Paul:I just checked out your website on Safari here on my machine, but the site looked fine (screenshot: https://share.getcloudapp.com/llu0Pb60 )By the way, I have just responded to your private ticket a ...
h_b25
Portfolio: All Works template page completely blankClosed
Jeanne - WordPress Theme
Updated July 23, 2022 at 8:39am
2
Most recent comment from Paul:Hello,I am sorry for the slow reply. In this case, I would suggest following the tutorial from the documentation, under the section of "How To > Create and display your portfolio". You can find the d ...
Alfonsinjo
Customizer is not workingClosed
Kathy - WordPress Theme
Updated June 30, 2022 at 10:30am
10
Most recent comment from Paul:@Mark: It contained some private information of the user so that reply was marked as privateI already responded to your ticket; please continue our discussion there. Thank you.
raunhar
Portfolio Sub Category DisplayClosed
Alvar - WordPress Theme
Updated June 20, 2022 at 7:31am
4
Most recent comment from Paul:The custom modification of the styles and/or functionality for your clients would be beyond our general support which includes only bug fixes or any support or update that are related to the default u ...
raunhar
home page container widthClosed
Alvar - WordPress Theme
Updated June 20, 2022 at 7:14am
2
Most recent comment from Paul:You can use this custom CSS to extend the page area (only on the homepage):
.home .content-width {
width: 100%;
max-width: 1200px;
}
Marco
Problem with Yoast SEOClosed
Enso - WordPress Theme
Updated June 9, 2022 at 4:49am
6
Most recent comment from Paul:Glad to hear that the issue is solved!For the portfolio template, there are some steps to follow to create or configure. In this case, I would suggest that you follow the detailed instruction from the ...
elisa
Show TItle and description over the imageClosed
Kathy - WordPress Theme
Updated June 6, 2022 at 8:17am
10
Most recent comment from Dianascarpellini:Thank you so much Paul! With your kind advice, I was able to get a result that I like, even without css knowledge. www.dianascarpellini.comI've never expected such a helpful support. Grazie mil ...
GiorgioBaruffi
Lodo dimensionsClosed
Kathy - WordPress Theme
Updated June 3, 2022 at 6:29am
5
Most recent comment from GiorgioBaruffi:Many thanks Paul, now it's ok!
raunhar
Uniform font colorClosed
Alvar - WordPress Theme
Updated May 2, 2022 at 11:18am
6
Most recent comment from Paul:I am sorry, but the custom modification of the styles and/or functionality for your clients would be beyond our general support which includes only bug fixes or any support or update that are related ...
raunhar
Content on Home PageClosed
Alvar - WordPress Theme
Updated April 25, 2022 at 11:03am
2
Most recent comment from Paul:Unfortunately not as the theme displays only the portfolio title right below its featured image. You would need to manually customize the theme for any custom features/functionality I am afraid.
raunhar
Portfolio BlockClosed
Alvar - WordPress Theme
Updated April 21, 2022 at 11:45am
2
Most recent comment from Paul:Sorry, but there is no option for that I am afraid. The theme only uses the page template to show portfolio items.
andrepeixinho9
PortfolioClosed
Finnik - WordPress Theme
Updated April 18, 2022 at 8:30am
2
Most recent comment from Paul:Hi André!In this case, I would suggest following the theme installation steps from the documentation (included in the package). After finishing all the steps, you will get most posts, pages, and por ...
Andrei Mantarosie
Home Page 2nd column problemClosed
Finnik - WordPress Theme
Updated April 4, 2022 at 10:56am
3
Most recent comment from Andrei Mantarosie:Yep, it's perfect! Thanks a lot!
raunhar
link to portfolioClosed
Alvar - WordPress Theme
Updated April 4, 2022 at 8:41am
2
Most recent comment from Paul:Hello!You can add the portfolio categories to the main menu by going to "Appearance > Menus" and look on the left sections; you will see the "Portfolio Categories" section there then click to expand ...
PACO
finnikdummy.wordpress.2019-01-07Closed
Finnik - WordPress Theme
Updated March 7, 2022 at 8:34am
2
Most recent comment from Paul:Hello!Pages, posts, portfolio items and dummy images should be available after importing the file. I am wondering did you already try following the installation steps from the theme documentation? Af ...