Public Tickets
sampoki
How to disable hover effect?Closed
Finnik - WordPress Theme
Updated March 2, 2019 at 8:44am
4
Most recent comment from Paul:You're very welcome! Glad I could help!
Gola86
Translation into PersianClosed
Kathy - WordPress Theme
Updated February 28, 2019 at 2:38pm
3
Most recent comment from Gola86:Thanks for your reply. But I can't do any modification because I have no idea about codes.Can I then have a refund?Thanks.
incubusx
images, portfolio, linksClosed
Enso - WordPress Theme
Updated February 25, 2019 at 8:36am
2
Most recent comment from Paul:Hello!Regarding your questions:1. The excerpt of a blog post can display only text I am afraid. That is the default behavior of WordPress. All the shortcodes and tags will be removed.2. You can adjust ...
jefcondon
Can not access Theme OptionsClosed
Kose - WordPress Theme
Updated February 25, 2019 at 8:04am
30
Most recent comment from Paul:I am sorry, but that would require custom modification of the theme files. I am afraid the customization would be beyond our general support which normally only covers the issues from the default pack ...
Henrik Montgomery
PortfolioClosed
Kathy - WordPress Theme
Updated February 22, 2019 at 9:48am
2
Most recent comment from Paul:Hi there!You can change the layout by going to "Appearance > Customize > Theme Settings > Portfolio Settings".Regards,Paul
Alexandra Dima
Block image downloadClosed
Christopher - WordPress Theme
Updated February 17, 2019 at 2:24pm
4
Most recent comment from Paul:You're welcome!
chiaramuss
portfolio pageClosed
Jeanne - WordPress Theme
Updated February 12, 2019 at 4:10pm
2
Most recent comment from Paul:Hi there!Sorry for the slow reply on the weekend!For your question, your web page: http://www.pio.tarantini.com/NEW/mostre/ seems to already display the portfolio photos in a flexible grid just lik ...
francishouse
Featured Works templateClosed
Jeanne - WordPress Theme
Updated February 5, 2019 at 2:09pm
3
Most recent comment from francishouse:Hi PaulOkay no worries. I ended up doing coding it manually anyway.This ticket can be closed now.Thank youChris
Igor
Blank Customize panelClosed
Alvar - WordPress Theme
Updated February 4, 2019 at 8:06am
2
Most recent comment from Paul:Hi there!That's strange. I am wondering did you already install and activate all the required plugins?If you did everything but still did not work, please send me your site URL and login account. I wi ...
mrYoussef
Images visibilityClosed
Kathy - WordPress Theme
Updated January 23, 2019 at 7:17am
5
Most recent comment from Paul:Happy to hear that!
martinkuipers
removing dividers from mobile displayClosed
Finnik - WordPress Theme
Updated January 21, 2019 at 3:17pm
6
Most recent comment from Paul:You're most welcome, Martin! I am glad I could help!
Schned
Integrating Google AnalyticsClosed
Kathy - WordPress Theme
Updated January 16, 2019 at 10:01am
6
Most recent comment from Paul:That's indeed really strange... As I checked the source code of your site, it seemed the analytics code was only on the homepage.
I have tried putting my analytics code in the theme on my local machin ...
addicted2alice
Main Page Image LayoutClosed
Kathy - WordPress Theme
Updated January 14, 2019 at 6:51am
2
Most recent comment from Paul:Hi there!Unfortunately, there's no option for that I am afraid. The theme only has the feature to show the project items and their single pages after clicking.Regards,Paul
Charlie Panian
Links in CarouselClosed
Alvar - WordPress Theme
Updated January 10, 2019 at 5:16pm
2
Most recent comment from Paul:Hi there!1. Unfortunately, there's no option for that. The portfolio items will always link to their own single page.2. As I checked it here on my machine, there are no problems with the random optio ...
Agook007
Front PageClosed
Finnik - WordPress Theme
Updated January 7, 2019 at 11:59am
2
Most recent comment from Paul:Hello!Unfortunately, there's no option for that I am afraid. It would require custom modification of the theme.Regards,Paul