Comments Meaghan started the conversationOctober 24, 2015 at 12:29amHello,The Hamburger menu on the mobile device isn't linking. Please advise.Thank you. 295Paul repliedOctober 24, 2015 at 6:36amHi Meaghan!I just checked your site on my iPhone and iPad and the menu is working properly. I could click to see its menu items and could naviate to other pages.Do you have the specific way to reproduce the issue?Cheers,PaulMeaghan repliedOctober 25, 2015 at 6:26pmIt\'s on my iPhone 6. The website shows up, but I can\'t click the hamburger menu. I think it\'s a \"tap\" versus \"click\" issue. 295Paul repliedOctober 26, 2015 at 9:50amHmm. I could not reproduce the issue on my end. The hamburger menu is working fine on both of my iPhone 6 and iPhone 5s. Here are the screenshots:iPhone 6: http://cl.ly/image/3H0Z343r2B0liPhone 5s: http://cl.ly/image/0Z242A0V2f36Do you use Safari browser? Could you please try clearing all the caches of your phone\'s browser and test it again?Meaghan repliedOctober 26, 2015 at 8:17pmI cleared my caches on my phone. It is Safari.It\'s still not working (but I don\'t really have much to screen shot, because it just isn\'t expanding). Does it have to do with the vthumanoidrobot.com/# (the /#) / the mobile version of the site?Thank you for your help. 295Paul repliedOctober 27, 2015 at 8:23amI think it should not be the problem. We can try changing from \"#\" to something else in the code. I am not sure this will work but it is worth a try. Please try the following:1. Open \"header.php\" file and find this code:<a href=\"#\"><span><?php esc_html_e( \'Menu\', \'uxbarn\' ); ?></span></a>Note that you can go to \"Appearance > Editor\" and select \"header.php\" file from the list to open it.2. That is the code for the menu button on mobile. Change from \"#\" to \"javascript:;\" so as a result it will be like:<a href=\"javascript:;\"><span><?php esc_html_e( \'Menu\', \'uxbarn\' ); ?></span></a>3. Update the file.4. Clear all the caches once again and open your site on mobile: http://www.vthumanoidrobot.com (make sure the URL does not have the \"#\").See if this can help.Anyway, could you also try on other iPhones to see if it is working?Meaghan repliedOctober 27, 2015 at 5:20pmIt\'s working now! Thank you for your help. 295Paul repliedOctober 27, 2015 at 10:42pmWow, that\'s great! Glad I could help! :) Sign in to reply ...
Hello,
The Hamburger menu on the mobile device isn't linking. Please advise.
Thank you.
Hi Meaghan!
I just checked your site on my iPhone and iPad and the menu is working properly. I could click to see its menu items and could naviate to other pages.
Do you have the specific way to reproduce the issue?
Cheers,
Paul
It\'s on my iPhone 6. The website shows up, but I can\'t click the hamburger menu. I think it\'s a \"tap\" versus \"click\" issue.
Hmm. I could not reproduce the issue on my end. The hamburger menu is working fine on both of my iPhone 6 and iPhone 5s. Here are the screenshots:
iPhone 6: http://cl.ly/image/3H0Z343r2B0l
iPhone 5s: http://cl.ly/image/0Z242A0V2f36
Do you use Safari browser? Could you please try clearing all the caches of your phone\'s browser and test it again?
I cleared my caches on my phone. It is Safari.
It\'s still not working (but I don\'t really have much to screen shot, because it just isn\'t expanding).
Does it have to do with the vthumanoidrobot.com/# (the /#) / the mobile version of the site?
Thank you for your help.
I think it should not be the problem. We can try changing from \"#\" to something else in the code. I am not sure this will work but it is worth a try. Please try the following:
1. Open \"header.php\" file and find this code:
Note that you can go to \"Appearance > Editor\" and select \"header.php\" file from the list to open it.
2. That is the code for the menu button on mobile. Change from \"#\" to \"javascript:;\" so as a result it will be like:
3. Update the file.
4. Clear all the caches once again and open your site on mobile: http://www.vthumanoidrobot.com (make sure the URL does not have the \"#\").
See if this can help.
Anyway, could you also try on other iPhones to see if it is working?
It\'s working now! Thank you for your help.
Wow, that\'s great! Glad I could help! :)