Hello,

Thank you for your patience, and I apologize for the delayed response.

I understand you’re experiencing two issues:

1. The logo not switching correctly between vertical and horizontal layouts on smaller screens

2. The demo content not installing properly

I’ll be happy to help you resolve both.

To help me investigate, could you please provide:

• Your site URL

• Temporary WordPress admin access (you can create a temporary account for me)

• How you attempted to install the demo content (for example, via the one-click importer or manually)

In the meantime, if it’s helpful, you can also refer to the official theme installation guide included in the purchased package, which outlines the recommended steps for installing the theme and demo content.

That said, I’ll still review your setup directly and help you get everything working properly.

Once I have the details above, I’ll look into this and get back to you as soon as possible.

*Please mark your response as "PRIVATE" when sending me the credentials.

Best regards,
Paul

Hello,

Thank you for setting up a temporary account and for sending the details. I really appreciate that.

I’ve tried logging in using both the username and email address you provided, but it looks like the user account wasn’t fully created on the site. WordPress is currently showing that neither the username nor the email is registered, which can sometimes happen if the user creation process doesn’t complete successfully.

Additionally, I noticed the account role was set to Editor. For the issues you’re experiencing (demo content installation and logo behavior), I’ll need Administrator access, as these actions require permission to install plugins, import demo data, and review theme settings.

Could you please try the following:

1. Create a new temporary user again

2. Set the role to Administrator

3. Make sure the user is fully added before sending the login details

Once that’s done, please send me:

• The username

• The password

• The login URL (which you already provided is perfect)

(Please mark your reply as “PRIVATE” when sending the login credentials in this ticket, so they are not visible publicly.)

Thanks again for your help. As soon as I’m able to log in, I’ll investigate both issues and follow up with you.

Best regards,
Paul

Hello,

Thank you for your help with the account creation. I was able to log in successfully this time.

For the logo display issue, I’ve already applied a custom CSS adjustment on your site to handle the layout on smaller screens. This ensures that when viewing the site on tablet or mobile, the logo is displayed horizontally instead of vertically.

Here’s the CSS that was added for reference:

@media (max-width: 1024px) {
  /* the layout box (controls the reserved header space) */
  .logo-wrapper.has-logo-image{
    display: flex;
    align-items: center;
    justify-content: center;

    /* IMPORTANT: set these to your horizontal-logo size */
    height: 56px; /* pick your desired header/logo height */
    width: auto;

    /* remove any theme spacing if present */
    padding-top: 0 !important;
    padding-bottom: 0 !important;
    margin-top: 0 !important;
    margin-bottom: 0 !important;

    overflow: visible; /* or hidden if it clips */
  }

  /* the rotated logo element */
  .logo-wrapper.has-logo-image img,
  .logo-wrapper.has-logo-image svg {
    display: block;
    height: 100%;
    width: auto;

    transform-origin: center;
    transform: rotate(90deg);

    /* avoid theme line-height / inline gaps */
    vertical-align: middle;
  }
}

Please take a look on your end and let me know if everything appears as expected, or if you’d like any further adjustments.

Best regards,
Paul

Hello,

Thanks for the clarification. I’ve checked both points and here’s what I found.

1. Portfolio single page (matching the demo behavior)

The issue here wasn’t related to the layout itself, but rather to the permalink routing. When clicking the Fashion portfolio item, the site was redirecting back to the same page instead of opening the portfolio single page.

I’ve helped you reset the permalink settings by going to "Settings > Permalinks" and saving once, which refreshed the rewrite rules. After that, clicking the featured image on the homepage now correctly opens the portfolio single page, displaying:

• The content entered in the main editor at the top
• The additional images managed via the portfolio item settings below

It is now working as intended and matches the theme’s normal single-portfolio behavior.

2. Sub categories and main menu

Just to make sure I’m understanding this correctly - from what I see on the site now, Fashion and Headshots menu items are already displayed as top-level items in the main menu, alongside Portfolio, without needing to hover over Portfolio.

Could you please clarify what you’re aiming for beyond this current setup? For example, are you looking to:

• Keep them visible as they are now, or
• Have Fashion and Headshots treated as sub-items of Portfolio

Once I understand the exact behavior you’re looking for, I’ll be happy to advise further.

Best regards,
Paul

Thanks for the clarification.

Regarding the menu behavior: with the current theme design, sub-menu items are only visible on hover over their parent menu item. The theme doesn’t support displaying parent and sub-categories fully expanded at the same time in the main navigation without hover interaction.

This behavior is intentional with the theme’s minimalist layout and navigation structure.

In this case, the supported workaround is what you’re already doing: adding each category (such as Food, Portraits, Editorial, Fashion, etc.) as its own top-level menu item. This allows all categories to be visible in the menu immediately, without requiring any hover.

Please let me know if you have any other questions.

You’re very welcome! I’m glad I could help.

Feel free to let me know if anything else comes up.