Many thanks for this great theme. I placed a video in background and everything works fine form me. But when i open the site with ipad or samsung tablet, the video dont work. Is there a solution for this problem?
On mobile devices, they will not allow any video clip to automatically play so the video clip will not work especially if we use it as a full background here. It is kind of limitation on mobile devices.
So please make sure to upload the "Video Cover Image" option and this image will be displayed instead on mobiles. The option is just right above the "Video Clip" upload option and you will see when you are editing the slide.
Dear Support Team,
Many thanks for this great theme. I placed a video in background and everything works fine form me. But when i open the site with ipad or samsung tablet, the video dont work. Is there a solution for this problem?
Many thanks,
Reto
Hi Reto!
On mobile devices, they will not allow any video clip to automatically play so the video clip will not work especially if we use it as a full background here. It is kind of limitation on mobile devices.
So please make sure to upload the "Video Cover Image" option and this image will be displayed instead on mobiles. The option is just right above the "Video Clip" upload option and you will see when you are editing the slide.
Regards,
Paul