I have installed the latest update to Alvar, and all my images have a separate URL, but when I click on an image, rather than it coming up in a separate tab, or as a gallery, it half appears on the bottom of the page. Refer:
Standard portfolio page with image above
When I click on the image, I am taken to the bottom of the page and I get a weird grey box in the left hand side and I can't scroll up or go back to the project page. Clicking back takes me back to the overall portfolio page
I apologize for the delayed response. I've been away for the past three weeks and am now catching up on support requests.
Regarding the issue, I've just visited and tested your website and found that the images, lightbox gallery, and the layouts are working normally. Please see the attached three screenshots.
I'm wondering if you've already resolved the issue on your end? If not, could you try clearing all the cache including the browser cache and check it again?
If you're still experiencing the issue, please let me know. I'd be happy to investigate further.
I have installed the latest update to Alvar, and all my images have a separate URL, but when I click on an image, rather than it coming up in a separate tab, or as a gallery, it half appears on the bottom of the page. Refer:
Standard portfolio page with image above
When I click on the image, I am taken to the bottom of the page and I get a weird grey box in the left hand side and I can't scroll up or go back to the project page. Clicking back takes me back to the overall portfolio page
Hello,
I apologize for the delayed response. I've been away for the past three weeks and am now catching up on support requests.
Regarding the issue, I've just visited and tested your website and found that the images, lightbox gallery, and the layouts are working normally. Please see the attached three screenshots.
I'm wondering if you've already resolved the issue on your end? If not, could you try clearing all the cache including the browser cache and check it again?
If you're still experiencing the issue, please let me know. I'd be happy to investigate further.
Best regards,
Paul
Attached files: Screenshot 2024-08-19 at 16.23.37.png
Screenshot 2024-08-19 at 16.23.45.png
Screenshot 2024-08-19 at 16.23.56.png