Hello. I successfully installed the Darren Theme. But after activating the theme, the website shows a white page, no message of error. I can still access my dashboard and have to use a free theme in the meanwhile. What can I do ?
As I have checked, the problem was caused by an outdated WordPress version so some functions were not recognized. I have already helped you upgraded WordPress to the latest version and the theme is working now.
Please let me know if you have any other questions.
Hello. I successfully installed the Darren Theme. But after activating the theme, the website shows a white page, no message of error. I can still access my dashboard and have to use a free theme in the meanwhile. What can I do ?
Hello,
I am sorry for the slow response. For the issue, could you please send me the site URL with login account? I will help you check it.
*Don't forget to mark your reply as "PRIVATE" when sending the credentials.
Regards,
Paul
Thank you for the information.
As I have checked, the problem was caused by an outdated WordPress version so some functions were not recognized. I have already helped you upgraded WordPress to the latest version and the theme is working now.
Please let me know if you have any other questions.