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  Public Ticket #255958
Data for Intro Body Text not saving
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  • Amanda started the conversation

    I go to edit a page. I enter text in the box under Page Intro Settings > Intro Body Text, and save. I have the radio button set to Yes to display. And yet, it doesn't show up on the page, and after the save, there is no information in the Intro Body Text box anymore. The text is just disappearing. I've tried this on several different pages, and the same thing happens. I'm pretty well versed in WordPress, so I don't think I'm screwing up the save process. Any idea what might be the issue?

    Aside from that, your theme is working beautifully for me. 

  •  295
    Paul replied

    Hi Amanda,

    It is strange. Could you please send me the login account to your site? I will check that out.

    Cheers,
    Paul

  •   Amanda replied privately
  •  295
    Paul replied

    Hmm. As I have checked, the issue seems to happen only on the existing pages (By seeing the published date, I guess these existing pages are all created from the previously used theme?). I have tried to create a new page named "Paul Test" on your site and the Intro meta box can work properly.

    Honestly, I am not sure why the existing pages do not work with the meta box. Maybe it is about something in the database.

    So, to solve the issue, please create new pages and copy the content from the existing ones then the meta box should be working good. :)

    Cheers,
    Paul

  • Amanda replied

    Weird! Ok, I will try that out. Thanks!

  • Amanda replied

    Yup, that fixed it - thanks again!