Comments VideoSteven started the conversationJuly 17, 2020 at 3:49amThe Masonry Media Grid component of the front page will not load. Just loading dots...endlessly. Actually, no type of grid will load. If I go to edit the page via visual composer, the page will quickly load.Other pages with grids, load with no problem. (https://snapmodern.com/photography/)thanks!SteveVideoSteven repliedJuly 23, 2020 at 2:56amSo what is the wait time for a reply from support? 295Paul repliedJuly 27, 2020 at 5:38amHello Steve,I am so sorry for the very slow reply.Could you please send me the login URL and the account? I will help you check the problem on your end.* Don't forget to mark your reply as Private when sending me the credentials.Regards,Paul VideoSteven replied privately VideoSteven replied privately Paul replied privately Paul replied privately VideoSteven replied privately VideoSteven replied privately VideoSteven replied privately VideoSteven replied privately Sign in to reply ...
The Masonry Media Grid component of the front page will not load. Just loading dots...endlessly. Actually, no type of grid will load. If I go to edit the page via visual composer, the page will quickly load.
Other pages with grids, load with no problem. (https://snapmodern.com/photography/)
thanks!
Steve
So what is the wait time for a reply from support?
Hello Steve,
I am so sorry for the very slow reply.
Could you please send me the login URL and the account? I will help you check the problem on your end.
* Don't forget to mark your reply as Private when sending me the credentials.
Regards,
Paul