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  Public Ticket #2475847
Front page not loading
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Comments

  • VideoSteven started the conversation

    The Masonry Media Grid component of the front page will not load.  Just loading dots...endlessly.  Actually, no type of grid will load.  If I go to edit the page via visual composer, the page will quickly load.

    Other pages with grids, load with no problem. (https://snapmodern.com/photography/)

    thanks!

    Steve


  • VideoSteven replied

    So what is the wait time for a reply from support?

  •  296
    Paul replied

    Hello Steve,

    I am so sorry for the very slow reply.

    Could you please send me the login URL and the account? I will help you check the problem on your end.

    * Don't forget to mark your reply as Private when sending me the credentials.

    Regards,
    Paul

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