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  Public Ticket #2409500
Blank home page
Closed

Comments

  • grantellmers started the conversation

    Hello there. I can't get my portfolio listings page to load with any images as the home page. When you go to my site the portfolio pages do not display. See screen shot below. Thank you.

  •  296
    Paul replied

    Hello,

    Hmm. I am wondering are there any portfolio items on the "Portfolio > All Portfolio Items" page? 

    If you have already imported the XML file and all the content is there but not showing up, could you please send me the site URL and login account? I will help you check it.

    * Don't forget to mark you reply as Private when sending me the credentials.

    Regards,
    Paul

  •   grantellmers replied privately
  • grantellmers replied

    Hello there UXBAN. I have a simple request that was first posted a week ago that has not been resolved. I can not properly launch my website until this is fixed. I have provided my log in details as requested, however there has been no follow up that I can see. 

    I am not happy with this of level of service. I paid for an extension of backup support, however  I am now regretting this approach. 

  •  296
    Paul replied

    I am so sorry for the slow reply. For the issue, I have reselected the Active Category in the customizer section (Appearance > Customize > Theme Settings > Portfolio Settings) and now the items of the category are displaying properly on the front-end.

    Please let me know if you still have any issues about the theme.