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  Public Ticket #1656465
Link to Media File Incorrect Size
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Comments

  •  10
    jonnymnemonic started the conversation

    Hi Paul,

    In my Blog posts, I want users to click on my photos to expand them. This works perfectly for my Portfolio images, as it opens up a lightbox.  For my Blog photos, I've linked them to their media file, which has a full size of 1920 x 1080. However, when I try clicking on any photo, it takes me to an image that is only 800 x 533. Do you know how to fix this? I've attached a couple of images. Thanks!


    Best,

    Jon

  •  295
    Paul replied

    Hi Jon,

    I couldn't seem to reproduce the issue here (Windows PC + Chrome). I could see the full size of the clicked image as usual (screenshots: https://cl.ly/tJCB and https://cl.ly/tJHA ).

    Did you get the issue on PC or Mac and on what web browser?

    Cheers,
    Paul

  •  10
    jonnymnemonic replied

    This is so strange! I just tried it again on both Mac and PC (both Chrome) and the images are stuck at 800px. I cleared my cache as well. However, it seems to only be photos in this particular blog post, since I don't have any issues with any of the other posts. Maybe I can just try to either re-upload the images or put them into a different post.

    Thanks for double checking and giving me some ideas!

    Cheers,

    Jon