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  Public Ticket #1438560
Text widget
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Comments

  •  1
    decadoe started the conversation

    Hello,

    I am unable to edit the arbitrary text widget in any of the area column widgets. I would like to add client testimonials to the footer but I don't see the title and text fields.

    Thanks.

  •  295
    Paul replied

    Hello!

    Please make sure that:

    1. The "Show Footer Widget Area" option is enabled in "Appearance > Customize > General Options" section (screenshot: https://cl.ly/oxGu ).

    2. There is a text widget added in a widget column. You can do that by going to "Appearance > Widgets."

    Kindly let me know if this helps.

    Regards,
    Paul

  •  1
    decadoe replied

    Paul, 

    I've done both steps. The text widget is completely unresponsive - I can only click the dropdown triangle but there are no fields to input text. Please see attached. 

    Thanks.

  •  295
    Paul replied

    That's strange. Could you please send me the login account? I will help you check that.

    *** Don't forget to mark your reply as "Private" when sending me the credential. ***

  •  1
    decadoe replied

    I uninstalled and installed the theme again and that seems to have fixed it for now. Thanks for your help!

  •  295
    Paul replied

    Happy to hear that!