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  Public Ticket #1103058
nav-menu-php error
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Comments

  •  2
    Annadalex started the conversation

    Hi guys,

    I just installed the theme and when I try to enter the menu setup from WP dashboard I have this error:

    Warning: require_once(/home/clients/9046a4ec6588a7834981d7d8836dbf19/web/wp-admin/includes/nav-menu.php): failed to open stream: No such file or directory in /home/clients/9046a4ec6588a7834981d7d8836dbf19/web/wp-admin/nav-menus.php on line 16

    Fatal error: require_once(): Failed opening required '/home/clients/9046a4ec6588a7834981d7d8836dbf19/web/wp-admin/includes/nav-menu.php' (include_path='.:/opt/php5.6/lib/php') in /home/clients/9046a4ec6588a7834981d7d8836dbf19/web/wp-admin/nav-menus.php on line 16

    The front end it's ok, I see the menu and all the link works.

    Can you help?

    THKS

  •  295
    Paul replied

    Hello!

    Hmm. That's strange. The error means the WordPress file "nav-menus.php" is not found, corrupted, or missing in your WordPress site. It sounds like your WordPress installation was incomplete somehow so there is a problem with the file.

    Please try:

    1. Download the latest WP package from this site: https://wordpress.org/ and extract it on your local computer.

    2. Use an FTP client software like "FileZilla" to connect to your server and go to the path showing in the error message (it is "/wp-admin" directory in this case).

    3. Upload the "nav-menus.php" file from the extracted package in step 1 to the directory in step 2. (If the old file exists, back up it first before doing file replacement.)

    4. Try using WP menu on your admin panel again.

    See if this helps.

    Regards,
    Paul